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Eyes & Ears

The Background
Eyes & Ears is a media business largely employing contractors, some of whom are self-employed, with others on PAYE. With an increasing workload, the Chief Operating Officer was quite literally ‘up to her eyes and ears’ in bookkeeping – not the best use of her time. Additionally, there was $450,000 in outstanding invoices, and payroll was getting too complicated. Project Seven came on board and got up to speed efficiently to get on top of the issues, and once that was done, set up the systems and procedures to keep things moving smoothly.
Eyes and Ears Instagram Project Seven
The Project Seven Intervention
• Handled accounts payable and receivable and credit control
• Managed payroll and setting Xero up to pay subcontractors
• Kept accounting systems up to date (Xero & Asana)
• Provided support for their sales team
• Built a billing system with weekly processing of bills via batch payments
• Introduced e-invoicing for government clients
• Began supporting the sales team with quoting and draft invoicing
• Kept purchase orders for jobs up to date
The Results
• Saved the team at least 60 hours per month in administration and bookkeeping tasks
• Reduced unpaid invoices by 96% and salvaged $450,000 in unpaid invoices in our first month
• Updated and streamlined processes
• 40 hours of our time per month = 47 hours of billable time saved for them

Elite Insulation

“Elina and her team have been wonderful over the past few years assisting my company with various administrative services. I could not have done it without them. I highly recommend Project Seven as an exceptionally professional company with the ability to adapt to your individual company needs.” 

Mark Hurdley
The Background
Since purchasing this business from the previous owner, Mark found himself on the verge of burnout, pulling late hours and trying to do many things at once. The business was suffering in many ways and was threatening to do some serious reputational damage through missed calls/leads, lagging admin, and letting customers down. We’ve been involved with Elite for a few years now, taking on the tasks that were overwhelming Mark, and giving him the time back to work ON his business…not IN it.
Elite Insulation Project Seven Social Media Management
The Project Seven Intervention
• Full customer support activities: phone and email inquiries, communication, follow-up, and call tracking
• Managing work backlogs due to COVID-19
• Calendar management: scheduling/rescheduling and prioritising client meetings
• Website and online store management including stock and pricing and online orders
• Managing Google business listing and Google product listings
• Accounts payable and receivable activities including some credit control (in Xero)
• Quality control checks
• Set up systems and processes for operating front desk
• Other administrative tasks as required
The Results
• Business growth of approximately 40% without additional staff required
• Time-saving of 70 hours/month
• Vast improvement in customer experience

Women in Trades

The Background
Women in Trades is a non-profit organisation that was having difficulty getting its message across on social channels and wasn’t living up to its commitment to sponsors. With a range of issues including confused branding, online inconsistencies, and no social media activity, the result was zero reach to their target market of lady-tradies and new students!
Women in Trade Facebook
The Project Seven Intervention
• Liaising with sponsors
• Consistent content creation and engagement
• Boosting events on social media
• Supporting brand unity
• Providing social media post analysis
• Interviewing young female tradies
• Creation of blog posts
• Community engagement online

The Results
• Increased following and engagement from female tradies and students
• Brand recognition
• Consistency in online presence
• Increased membership for Women In Trades Organisation

White Lynx Installations

The Background
This is the story of one man and a crew of subcontractors working in a niche industry with small product margins. The owner was trying to do it all, and in the process not doing it well. Spending late nights dedicated to invoicing, not focusing on sales calls or unpaid invoices, and getting stuck in the hamster wheel of ‘last minute’ jobs was hurting this business owner. For 20 hours per month, this business owner improved his outcomes in all areas.
The Project Seven Intervention
• Enquiry management – both phone and email
• Calendar management and rescheduling appointments
• Online store management: pricing and stock updates and supporting collateral
• Communication and following up with customers
• Credit control

The Results
• Product purchases grew by 10%
• Reliability of payments increased
• Enabled the hiring of a new staff member and an improved work environment

Jade Thorbury Photography

“I have been working with Project Seven for a few months now, and I am so happy with the work they are doing! They have taken over doing my sales calls, VIP group and social media, which has given back so much more of my time. Casey is so great at creating beautiful posts for my social media, engaging with my community, and is great at booking clients for their photoshoot. She also helps with any client reschedules or cancellations. With this newfound time I have been given, I can focus on more important things like working ON my business, rather than doing all the busy work that can be so time-consuming. I can't recommend Project Seven enough! If you have been thinking about outsourcing some work, you won't be disappointed!”

Jade Thorbury
The Background
Jade’s sales funnel is heavily reliant on social media pages which unfortunately weren’t translating well in terms of how much effort and care goes into each project. Additionally, she needed assistance with the bookings, rebookings, and cancellations that would bank up while she was busy working on photoshoots. For approximately 30 hours each month, we are focused on social media management and supporting the client journey – freeing her to focus on what she does best.
Jade Thorbury Social Media
The Project Seven Intervention
• Managing appointments and rebookings
• Support with discovery calls for new clients
• Improved the design and beauty of social media posts
• Providing analysis of engagement levels to provide insights for future posts
• Developing and posting new content from the latest events
• Daily engagement with followers and VIP members / new members
• Managing supporting subscriptions to Canva and Loomly

The Results
• Her Instagram has grown by ?% and FB by ? since we took over
• Her hourly rate is being better utilised
• Savings of at least 45 hours per month

1st Class Gardens

The Background
Initially, owner Chris employed us for 6 hours per month to take on his bookkeeping and payroll and manage the issue of unpaid invoices. By managing this admin for him, Chris was able to focus on staff, staff training, and business growth. Over time, Chris entrusted the management of his social media profiles to us, with additional support with odd projects.
The Project Seven Intervention
• Bookkeeping including daily reconciliations, weekly payroll, and credit control
• Social media management including Facebook, Instagram, and LinkedIn
• Product Promotions
• HR support generation of staff training materials

The Results
• Increased their business by 10%
• Made sure no leads were left unattended
• Cleared unpaid invoices and revealed those clients that weren’t paying.
• Improved cashflow

Virtual Assistant Network NZ
Auckland Business chamber-logo
Women in Trades NZ
ICNZB Bookkeeping
Xero logo
MYOB logo
SocietyBigger
Location
New Zealand Wide

Testimonials

  • Elina and her team have been wonderful over the past few years assisting my company with various administrative services. I could not have done it without them. I highly recommend Project Seven as an exceptionally professional company with the ability to adapt to your individual companies needs.
    Mark Hurdley
    The team at Project Seven recently provided their support and expertise on the production of a corporate publication. The attention to detail, creativity and professionalism are just some of the components that really made me go "WOW! What I enjoyed the most was how they were able to take this work off my plate, and just get it done and get it done well.
    Pamela Slater
    I have been working with Project Seven for a few months now, and I am so happy with the work they are doing! They have taken over doing my sales calls, VIP group and social media, which has given back so much more of my time. I can't recommend Project Seven enough! If you have been thinking about outsourcing some work, you won't be disappointed!
    Jade Crowe
  • Elina and her team are amazing! They take the load off and enabled us to focus on what we are good at; running the business. They are doing everything from book keeping, to answering the phone when we can't, invoicing and social media posting for us. It makes our "to do list" way more manageable. Thank you of everything you are doing for us!!
    Elina
    The team at Project Seven recently provided their support and expertise on the production of a corporate publication. The attention to detail, creativity and professionalism are just some of the components that really made me go "WOW! What I enjoyed the most was how they were able to take this work off my plate, and just get it done and get it done well.
    Pamela Slater
    I have been working with Project Seven for a few months now, and I am so happy with the work they are doing! They have taken over doing my sales calls, VIP group and social media, which has given back so much more of my time. I can't recommend Project Seven enough! If you have been thinking about outsourcing some work, you won't be disappointed!
    Jade Crowe
  • Elina and her team are amazing! They take the load off and enabled us to focus on what we are good at; running the business. They are doing everything from book keeping, to answering the phone when we can't, invoicing and social media posting for us. It makes our "to do list" way more manageable. Thank you of everything you are doing for us!!
    Ida Larsson, White Lynx Photography
    Elina and her team have been wonderful over the past few years assisting my company with various administrative services. I could not have done it without them. I highly recommend Project Seven as an exceptionally professional company with the ability to adapt to your individual companies needs.
    Mark Hurdley
  • The team at Project Seven recently provided their support and expertise on the production of a corporate publication. The attention to detail, creativity and professionalism are just some of the components that really made me go "WOW! What I enjoyed the most was how they were able to take this work off my plate, and just get it done and get it done well.
    Pamela Slater
    I have been working with Project Seven for a few months now, and I am so happy with the work they are doing! They have taken over doing my sales calls, VIP group and social media, which has given back so much more of my time. I can't recommend Project Seven enough! If you have been thinking about outsourcing some work, you won't be disappointed!
    Jade Crowe
  • Elina and her team are amazing! They take the load off and enabled us to focus on what we are good at; running the business. They are doing everything from book keeping, to answering the phone when we can't, invoicing and social media posting for us. It makes our "to do list" way more manageable. Thank you of everything you are doing for us!!
    Ida Larsson, White Lynx Photography
  • Elina and her team have been wonderful over the past few years assisting my company with various administrative services. I could not have done it without them. I highly recommend Project Seven as an exceptionally professional company with the ability to adapt to your individual companies needs.
    Mark Hurdley
  • The team at Project Seven recently provided their support and expertise on the production of a corporate publication. The attention to detail, creativity and professionalism are just some of the components that really made me go "WOW! What I enjoyed the most was how they were able to take this work off my plate, and just get it done and get it done well.
    Pamela Slater
  • I have been working with Project Seven for a few months now, and I am so happy with the work they are doing! They have taken over doing my sales calls, VIP group and social media, which has given back so much more of my time. I can't recommend Project Seven enough! If you have been thinking about outsourcing some work, you won't be disappointed!
    Jade Crowe

Testimonials

  • Elina and her team have been wonderful over the past few years assisting my company with various administrative services. I could not have done it without them. I highly recommend Project Seven as an exceptionally professional company with the ability to adapt to your individual companies needs.
    Mark Hurdley
    The team at Project Seven recently provided their support and expertise on the production of a corporate publication. The attention to detail, creativity and professionalism are just some of the components that really made me go "WOW! What I enjoyed the most was how they were able to take this work off my plate, and just get it done and get it done well.
    Pamela Slater
    I have been working with Project Seven for a few months now, and I am so happy with the work they are doing! They have taken over doing my sales calls, VIP group and social media, which has given back so much more of my time. I can't recommend Project Seven enough! If you have been thinking about outsourcing some work, you won't be disappointed!
    Jade Crowe
  • Elina and her team are amazing! They take the load off and enabled us to focus on what we are good at; running the business. They are doing everything from book keeping, to answering the phone when we can't, invoicing and social media posting for us. It makes our "to do list" way more manageable. Thank you of everything you are doing for us!!
    Elina
    The team at Project Seven recently provided their support and expertise on the production of a corporate publication. The attention to detail, creativity and professionalism are just some of the components that really made me go "WOW! What I enjoyed the most was how they were able to take this work off my plate, and just get it done and get it done well.
    Pamela Slater
    I have been working with Project Seven for a few months now, and I am so happy with the work they are doing! They have taken over doing my sales calls, VIP group and social media, which has given back so much more of my time. I can't recommend Project Seven enough! If you have been thinking about outsourcing some work, you won't be disappointed!
    Jade Crowe
  • Elina and her team are amazing! They take the load off and enabled us to focus on what we are good at; running the business. They are doing everything from book keeping, to answering the phone when we can't, invoicing and social media posting for us. It makes our "to do list" way more manageable. Thank you of everything you are doing for us!!
    Ida Larsson, White Lynx Photography
  • Elina and her team have been wonderful over the past few years assisting my company with various administrative services. I could not have done it without them. I highly recommend Project Seven as an exceptionally professional company with the ability to adapt to your individual companies needs.
    Mark Hurdley
  • The team at Project Seven recently provided their support and expertise on the production of a corporate publication. The attention to detail, creativity and professionalism are just some of the components that really made me go "WOW! What I enjoyed the most was how they were able to take this work off my plate, and just get it done and get it done well.
    Pamela Slater
  • I have been working with Project Seven for a few months now, and I am so happy with the work they are doing! They have taken over doing my sales calls, VIP group and social media, which has given back so much more of my time. I can't recommend Project Seven enough! If you have been thinking about outsourcing some work, you won't be disappointed!
    Jade Crowe
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